Responsibilities

  • Manage and respond to medical information enquiries in French, English, and Dutch.
  • Handle enquiries from healthcare professionals (HCPs), consumers, and other stakeholders via phone and email
  • Being available for on-call duties to address needs outside regular working hours when required.

Profile

  • Experience:
    • Minimum 1 year of experience in Medical Information or similar roles (e.g., experience interacting with HCPs or consumers in a professional setting).
  • Education:
    • Strong scientific background (e.g., degree in life sciences, pharmacy, or a related field).
  • Language Skills:
    • Fluency in Dutch, English, and French (both written and spoken).
  • Interpersonal Skills:
    • Comfortable speaking with HCPs over the phone, providing accurate and professional responses.
    • Strong ability to handle difficult or stressful situations, including phone crises and managing complaints from dissatisfied individuals.
    • A calm and composed demeanor under pressure.
  • Technical Skills:
    • Proficiency with software tools and adaptability to work in diverse environments.
    • Not afraid to learn new systems and technologies.
  • Personal Qualities:
    • Highly organized, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
    • Resilient, with a strong work ethic and dedication to excellence.

Publish Date

04 April, 2025

Spontaneous Application

Medical Information Specialist and Team Lead - Dutch speaking - VAF131

New opportunities open up across PLG all the time. If nothing matches right now, send us a spontaneous application: we will keep you in mind for what comes next.

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