Medical Information Officer

ProductLife Group is looking for a Medical Information Officer to join our dynamic teams and contribute to improve patient's life.

Responsibilities

  • Respond to requests for information (medical, pharmaceutical, consumer...) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception
  • Detect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM as required by the client
  • Proceed to the recording of the cases to be handled on paper and/or computer, in French or English
  • Restore managed calls in the ad hoc tool
  • Under the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person
  • Carry out quality control of certain telephone call reports according to the decision tree in force
  • Receive, file and acknowledge receipt of documents sent by client laboratories
  • Maintain the IT sub-units up to date
  • Carry out the reporting of files to the client laboratories, if necessary Participate in the telephone permanence (according to the days and hours determined)
  • Participate in the drafting of procedures, operating methods and agreements directly related to his/her activity

Profile

  • No experience is required, full training will be provided
  • Master 1 or 2 of biology or any scientific background
  • Fluent in French/Spanish or French/Italian
  • Fluent in English
  • Excellent communication skills, empathy
  • Able to manage files and skilled with computer utilisation
  • Good time management skills
  • Flexible mindset
  • Self driven person
  • Knowledge of medical conditions and terminology

Publish Date

17 June, 2022

Spontaneous Application

Medical Information Officer

New opportunities open up across PLG all the time. If nothing matches right now, send us a spontaneous application: we will keep you in mind for what comes next.

Apply