Responsibilities

  • Answering e-mails, including phone calls) from HCP and non-HCP in local languages French/Italian
  • Product Quality Complaints & Pharmacovigilance case management Registration of Pharmacovigilance cases in client databases
  • Follow-up on vigilance cases
  • Registration of Product Quality Complaints in client databases
  • Reporting to client.

Required education

Preferably with a first experience as medical secretary or customer call center.

Required languages

Italian (Native oral & written), French (Professional proficiency oral & written), English (Professional proficiency oral & written) Language skills will be tested during interview

Required technical skills

Good Microsoft office skills Good telephony skills (fluent/comfortable on the phone)

Additional experience and/or skills

  • Other European language is a plus
  • Good organizational skills
  • Positive attitude
  • Willingness to learn (job related and software related)
  • Team player
  • Pro-active thinker
  • Stress resistant

Publish Date

07 July, 2023

Spontaneous Application

Medical Information Associate 874

New opportunities open up across PLG all the time. If nothing matches right now, send us a spontaneous application: we will keep you in mind for what comes next.